Coastal Media
+27 66 222 8743tjordan@coastalmedia.co.zaUnit 14, Palms 7, Palm Lakes Estate
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SaaS-003Digital Tools & Client SystemsPlatform Tools
Coastal Product

Ticketing Platform

Manage requests, issues or support tickets without losing messages in a chat thread.

The Idea

Small digital systems that remove admin friction.

A lightweight request system for teams that are tired of losing jobs in WhatsApp threads and inboxes. It gives each issue a place, a status and enough structure to follow through properly. These tools support campaigns, websites and client journeys where simple forms and organised records make life easier. The scope is intentionally clear: ticket forms, status tracking and admin-ready records are included from the start, so the quote feels specific rather than vague.

Deliverables

  • Ticket forms
  • Status tracking
  • Admin-ready records
  • Client communication flow

Frequently Asked Questions

Is this right for me?

Yes, if you are one of the teams that need simple client systems, forms, portals or admin tools that fit their brand and need the work to feel clear, polished and easy to brief. Manage requests, issues or support tickets without losing messages in a chat thread.

What is included?

The scope includes Ticket forms, Status tracking, Admin-ready records, Client communication flow, with the final quote confirming the exact details before work starts.

What happens after I enquire?

Tarryn checks the brief, confirms the best fit, and sends back a clear next step so the conversation does not get lost in vague back-and-forth.

Pairs Nicely With

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