These Terms apply to any individual, business, or organization ("Client") that engages Coastal Media for professional services.
The Client's use of any deliverable or intellectual property provided by Coastal Media constitutes immediate acceptance of these Terms & Conditions.
Should a specific wedding contract or service agreement be signed, these Terms apply in conjunction with that agreement unless explicitly overridden in writing.
Strict No-Refunds: Coastal Media maintains a strict no-refund policy on all services and projects once payment is received and work has commenced.
Resolution: In the event a Client is unsatisfied, we will endeavor to resolve issues amicably; where appropriate, a credit for future services may be issued.
Intellectual Property: All creative work produced - including photography, videography, website/app code, and digital assets - remains the exclusive property of Coastal Media under the South African Copyright Act.
License of Use: Clients are granted a non-exclusive, non-transferable right to use the content for its intended personal or business purpose.
Software Licenses: Third-party software or plugins purchased on behalf of the Client remain the property of Coastal Media. Continued access may require an active service relationship.
Booking Deposit: A 50% non-refundable deposit is required to secure any booking date.
Wedding Milestones: 50% deposit at booking; 25% payable within 7 working days after the wedding; 25% due upon final delivery.
Monthly Invoicing: Corporate invoices are issued on the 25th of each month and are due on the 1st day of the following month.
Late Penalties: Wedding balances not settled within 7 days of delivery incur a fee of R500.00 per day. Corporate invoices incur a 2% monthly interest fee.
Data Protection: We uphold compliance with the Protection of Personal Information Act (POPIA) when collecting and processing client data.
Usage: Personal data is used solely for project coordination, billing, and internal record-keeping to deliver our services.
Email Privacy: Content from @coastalmedia.co.za is confidential and intended solely for the recipient. Unauthorized sharing is strictly forbidden.
Service Interruptions: Coastal Media is not liable for unplanned outages or performance issues arising from third-party providers, including hosting or Google Drive.
Equipment Damage: The Client accepts full liability for any damage or theft of Coastal Media equipment caused by guests, staff, or third parties.
Maximum Liability: Any established liability is limited to the amount paid for the specific service in question.
These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.
Email: tjordan@coastalmedia.co.za
Phone: +27 66 222 8743
Address: Unit 14, Palms 7, Palm Lakes Estate,, Tinley Manor, KZN, 4490